Job Description Summary
As the Inside Sales Account Manager, Diagnostic Cardiology, you would be responsible for maintaining the relationship with departmental and technical decision makers in their assigned accounts and where applicable work in conjunction with field sales counterparts. The Virtual Sales Account Manager is the clinical/technical and sales expert for his/her assigned products, solutions/services. You are expected to be able to differentiate GE HealthCare's product/solution/service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop, and present solutions proposals and quotations, and respond to customers' clinical/technical/process questions to successfully close clinical/technical/solution sales.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
- Essential Responsibilities:
- Accountable to achieve Product/Solutions/Service orders and sales Operating Plan (OP) target for assigned accounts and/or territory.
- Ensure pricing compliance for segment opportunities.
- Forecast orders and sales within the applicable sales funnel tools and reports for their products/solutions/services in their assigned territory/accounts.
- Create territory/account plans including opportunity development, competitive strategies, and targets.
- Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools.
- Track and communicate market trends to/from the field including competitor data and develop effective counterstrategies.
- Maintain up to date detailed knowledge of their product/solution/services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.
- Maintain up to date market and competitor knowledge related to their product/solutions/services.
- Develop an understanding of the customers changing clinical and/or operational issues and challenges.
- Create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE.
- Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE.
- Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel.
- Drive tender/bid process including the needs qualification, vendor selection, quotation, and closure of their product/solution/service opportunities to meet orders, sales, and margin targets as well as to maximize customer satisfaction assigned territory.
- Create and maintain opportunities in the applicable sales funnel tool and/ or CRM tools.
- Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
- Estimate date of delivery to customer based on knowledge of the company's production and delivery schedules ensuring fulfillment of the order is according to customer expectations and enhances customer satisfaction.
- Contribute to account plans at accounts covered by account managers/executives.
- Collaborate with and leverage subject matter experts and other resources within GE Health Care (GEHC) channels to build relationships.
Qualifications/Requirements
- Bachelor's Degree or minimum 3 years of selling/promotion experience in a medical, healthcare, technical field, or Life Sciences.
- Ability to interface with both internal team members and external customers as part of solutions-based sales approach.
- Ability to energize, develop and build rapport at all levels within an organization.
- Strong capacity and drive to develop career.
- Excellent verbal and written communication skills.
- Ability to synthesize complex issues and communicate in simple messages.
- Excellent organizational skills.
- Excellent negotiation & closing skills.
- Strong presentation skills.
- Able to travel in the assigned territory, up to 20% - territory is Dallas and Houston
- Valid motor vehicle license.
Desired Characteristics
- Previous experience in the Healthcare Industry.
- Proven success exceeding sales Operating Plan (OP) targets.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
