At Foley, we're revolutionizing the way companies recruit, screen, and monitor drivers. This is an exciting time for us as we scale our B2B vertical SaaS business and modernize our products for the future. If you're a strategic thinker who thrives in complexity, is energized by impact, and wants to work with a team passionate about building great products and helping customers, we'd love to talk to you.

We believe in Teammateship, Grit, and Innovation .... Our core values. Whether collaborating internally or helping customers, we approach every challenge with humor, optimism, and a commitment to success.

BUSINESS ANALYST

At Foley, a Business Analyst serves as a bridge between business needs and technology solutions. You'll partner with cross-functional teams to analyze business processes, uncover insights, and support strategic initiatives that improve product performance, operational efficiency, and customer success.

Our vision is to create a strong product competency at Foley and drive the next phase of growth through product-driven strategic initiatives.

This is a remote option. People who live in Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Wisconsin can apply.

The compensation for this position starts at $65,000 annually.

Who You'll Work With

As a Business Analyst, you'll work closely with Engineering, Operations, and Sales.

Because our departments work so closely together, we're always looking to improve our current process. We welcome new ways to work collaboratively with roles and departments. We can't wait to hear your ideas!

What You Will Do

Analyze datasets to identify trends, opportunities, and areas for improvement
Work closely with stakeholders to gather, define, and document business requirements
Triage and review issues with functionality and determine alignment with business expectations
Collaborate with Product, Engineering, Sales, and Customer Success teams to align with business requirements and needs
Evaluate SaaS metrics such as product usage analytics
Recommend solutions and optimizations to processes based on data findings
Drive continuous improvement through process analysis and automation opportunities

What We'd Like You To Have

2-4 years of experience as a Business Analyst or in a similar role in a SaaS technology environment
Experience with CRM systems (e.g., Salesforce, Dynamics 365); product analytics tools (e.g., Heap, Google Analytics)
Strong analytical and problem-solving skills with experience in SQL, Excel, and BI tools (e.g., Looker, Tableau, Power BI)
Familiarity with SaaS business models and metrics
Excellent communication skills and the ability to translate data into actionable insights
Bachelor's degree in business, Data Analytics, Information Systems, or related field
Knowledge of computing platforms, software architecture, and database designs
Understanding of product development lifecycle and experience with SDLC tools such as Atlassian's suite of tools or Azure DevOps
Proficiency with Word, Excel, Visio, and PowerPoint

AN IDEAL CANDIDATE WILL DEMONSTRATE

Empathy - Understanding user's needs and bringing value to them is at the heart of a product manager's job
Growth mindset — Be curious about everything related to the product-market, customers, users, value, and performance. Retrospect, seek feedback, and continuously improve
Results-Driven — Seek out others who can help, ask the difficult questions, identify what needs to be done, and plan accordingly to ensure timely delivery
Analytical Thinking — Use a logical, systematic, sequential approach to problem-solving
Work with experts — Build good relationships with experts in your field, operations, business analysts, engineering, and testing
Good communication skills — Talk to people who are involved in the product, customers, and leaders about the product. You should be able to understand their language and how they talk about it

What Matters To Us

Our people are one of our most important assets. Our culture is what unites us and guides us in our daily work. We look for people who Get It, Want It, and Can Do It! We do all we can to make Foley a place where each person can be a true master of their craft and is positioned for success.

What You'll Love About Foley

The People: Our close-knit, exceptionally talented teams are the heart of Foley. Our employees and customers consistently highlight our team spirit. Check out our customer feedback on Trustpilot.

Outstanding Benefits: Choose from 3 medical plans, 2 levels of dental, and 2 levels of vision plans. Enjoy generous vacation, sick, and personal time off, plus a 401K plan with a match. We support your well-being so you can live your best life.

Ideas Over Egos: In our entrepreneurial environment, you have the freedom to explore new ideas and approaches, backed by a collaborative team.

Professional Growth: We prioritize internal growth and encourage employees to apply for new opportunities. Our People Operations team is here to help you plan and achieve your career goals.

Our Environment: We celebrate success and believe in transparency and teamwork. We invest in collaboration tools to ensure face-to-face interactions, even in a virtual space. Many of our roles are remote, but we ensure our employees remain engaged and connected.

What We Do, How We Do It

Many companies handle recruitment, background screening, and regulatory management in a fragmented way, using different vendors for recruitment, screening, and regulatory requirements. This approach is inefficient, costly, and increases the risk of overlooking important details.

At Foley, we offer a seamless platform that manages recruitment, screening, and regulatory requirements under one roof. By integrating powerful technology with our deep expertise, we provide a comprehensive and superior experience for our customers.

Where We're Headed

We are continuously developing new solutions to address future challenges in recruitment, screening, and regulatory management. Our focus is on leveraging extensive data collection and innovative technologies, such as predictive analytics, to identify top talent and assess company risks. Our goal is to deliver cutting-edge solutions that drive success.

What It's Like To Work With Us

Diving Deep: Become an expert in a niche industry
Continual Growth: Advance your career and skills
Lifelong Friends: Build lasting relationships along the way

We are a 250+ person company on the brink of explosive growth, thanks to our AI-powered technology and predictive analytics. If you're ready to join our journey, visit us at www.foleyservices.com

Keywords:

Product Analyst

Requirements Analyst

Systems Analyst

Solution Analyst

Business Systems Analyst

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Business Analyst