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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Account Manager Rhythm Management
The role of the Account Manager (AM) is to manage the end to end sales process for specific customer segments by identifying commercial opportunities in the region, managing account planning across the customer base and driving the execution of regional and local sales strategies. Purpose of the AM position is to drive business growth, broadening BSC’s market share, as well as securing product positioning and ensuring market penetration, focusing his/her commercial activity on both clinical and economic stakeholders.
Key Responsibilities
- Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
- Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
- Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
- Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
- Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
- Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
- Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT
- Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
- Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
- Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
Quality System Requirements
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
For those individuals that supervise others, the following statements are applicable:
- Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
- Establishes and promotes a work environment that supports the Quality Policy and Quality System.
Job Scope and Leveling Guidelines
Functional Knowledge
- Requires in-depth conceptual, practical and technical and/or functional knowledge of principles and theories in own job function and general understanding of related job functions
- Has experience in applying this knowledge in a variety of situations to accomplish work
Business Expertise
- Applies understanding of key business drivers in the context of the organization's industry and how closely related teams integrate with others to accomplish their objectives and drive efficiencies
Leadership
- Supports team members by setting an example, coaching and providing feedback and guidance
- May lead small projects or project steps with manageable risks and resource requirements
Problem Solving
- Solves a range of problems of varying scope and complexity, generally applying existing solutions, while exercising autonomy to propose alternatives understanding their impact on the business or apply judgment based on experience to develop new solutions
- Works independently guided by company policies, guidelines and procedures, receiving guidance on complex and unprecedented problems
Impact
- Impacts quality and effectiveness of customer, operational, project/program or service activities within own team and other related teams
- Exerts some influence on the overall objectives and long-range goals of the organization
Interactions (and Communications)
- Exchanges complex information with others, potentially guiding and persuading others
- Regularly participates in discussions and presentations in small, cross-functional meetings, logically presenting information to convey key messages
We offer:
- Work in an international environment with development opportunities
- Meal vouchers
- Extra day off for the employee birthday
- Extra day off for the 1st day of school of your children
- Private health insurance
- Life insurance
Requisition ID: 592096
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
