The Account Representative is responsible for maintaining a set of physician clients in order to achieve/exceed sales results in the assigned territory. Knowledge, Critical Skills/Expertise, Position Requirements (Education, Experience, Licensure/Certifications) Completed a professionally administered consultative sales course, e.g. Integrity Sales Demonstrated ability to learn complex technical topics & articulate what was learned well. Ideal candidate will have knowledge of basic life sciences. Demonstrated experience in working independently with attention to detail Ability to learn and employ software platforms that are required, e.g., Salesforce, Microsoft Office Bachelor’s degree, a plus if in life sciences One + years of sales experience using consultative selling skills Must reside within assigned territory Health care services experience a plus Tasks, Duties and Responsibilities Interacts with all in a positive manner consistent with the mission and values of Bako Diagnostics. Responsible for achieving/exceeding territory goals; primarily affirming positive clinical utility perception for Bako’s test menu and line of therapeutic products for the territory assigned customers o Retains physician base of clients and quickly identifies those clients changing ordering patterns. o Is knowledgeable on all services and therapeutic offerings of the company or as assigned o Utilizes data to effectively plan customer strategies – use of dashboards, provided data, etc. o Prioritizing daily activities (pre-call planning) in order to have efficient/productive day o Uses appropriate support materials while detailing any service, product or process o Monitors competitive activity and trends within the territory o Completes post-call analysis and plans follow-up, always using the company’s CRM Communicates appropriately, promptly, succinctly and through appropriate tools to internal team Operates within established expense budgets and guidelines. Operates within all established company policies and compliance guidelines. Working Conditions Travel is required and expected to effectively manage entire assigned sales territory. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 30 pounds (as needed during trade shows). Positions Supervised No formal supervisory responsibilities. Requirements listed are representative of minimum levels of knowledge, skills, and/or abilities. This position description is not meant to imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job duties requested by the supervisor.
